Write « Palm Springs Investors Group

Write

email RERA at Marwan@dubailand.gov.ae

send a written complaint, accompanied by a copy of the following documentation:
- signed Contract
- receipt for all payments made to Damac including reservation fee
- cancellation letter from Damac
- any other letters or documents you may hold which supports the case

The letter of complaint should be addressed to Mr Marwan Ahmed Bin Ghalita, Chief Executive Officer, P O Box 1166, Dubai,UAE

All letters and scanned documents should be emailed to Khawla Madani, Legal Department, kmadani@dubailand.gov.ae

Phone Damac on 00971 50 454 9430 (mobile) or

email at peter@damacgroup.com

HH Sheikh Mohammed bin Rashid Al Maktoum
Website: http://www.sheikhmohammed.co.ae/
Email comments to HH here

Dubai Ministry of Finance & Industry
P.O.Box: 1565
Tel: 04 3939000
Fax: 04 3939738Email: mofi@uae.gov.aeMinister of State for this department is H.E. Dr. Mohammed Khalfan bin Kharbash

Dubai Government’s Department of Tourism & Commerce Marketing
11th Floor, National Bank of Dubai Building
Baniyas Road
Deira
Dubaiecomplaints@dubaitourism.ae or
info@dubaitourism.ae

UK & Ireland Office
First Floor
25 Pall Mall
London
SW1Y 5EA
Tel : 0044 207 839 0580.
Fax : 0044 207 839 0582
e-mail: dtcm_uk@dubaitourism

Government of Dubai Real Estate Department
P.O.Box 23073
Dubai
U.A.E.
Tel. : 04-3986666
Fax : 04-3988111

Dubai Quality Group
P.O.Box: 9278
UAE
Tel : (971-4) 343 1950
Fax : (971-4) 343 1970
E-mail : info@dqg.org

Government of Dubai Land Department
Tel: 0097142222253
Fax: 0097142222251
Email: info@dubailand.gov.ae

Enquiries Unit
Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
London, EC4Y 8JX

Contact Consumer Direct by going to their web site and emailing the complaint
Consumer Direct UK
Tel: 0845 4 04 05 06

Your local MP
http://www.writetothem.com/
Your local Citizens’ Advice Bureau can give you the address of your MP. Write to them and meet with if you can.

The Ombudsman
Parliamentary Commissioner for Administration,
Millbank Tower,
Millbank,
London SW1P 4QP
Phone: 0845 015 4033
Fax: 0207 217 4000

6 Comments »

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I cannot believe what Damac are trying to do… this is absolutely ridiculous… They should not be able to get away with this and every owner should make a stand… Please take further action now by writing to the following bodies – Don’t just call, write…

1. BBC Watchdog

If enough people write they will dedicate a program to this..

BBC Watchdog, 201 Wood Lane, London W12 7TS
T: 020 8535 1000
Please remember to include photocopies of any paperwork as originals
cannot be returned.

2. Office of Fair Trading (UK)

To report anti-competitive or other behaviour by a trader, write to:

Enquiries Unit
Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
London, EC4Y 8JX.

3. Consumer Direct UK

Contact Consumer Direct by going to their web site and emailing the complaint..

T: 0845 4 04 05 06
http://www.consumerdirect.gov.uk/

4. Your local MP
Your local Citizens’ Advice Bureau can give you the address of your MP. Write to them and meet with if you can.

5. The Ombudsman
If you are still not satisfied with the outcome you have the right to refer the matter to the Parliamentary Commissioner for Administration (the Ombudsman). You have to make complaints to the Ombudsman through an MP. You can get more advice from the Ombudsman’s office at the following address:
Parliamentary Commissioner for Administration,
Millbank Tower,
Millbank,
London SW1P 4QP
Phone: 0845 015 4033
Fax: 0207 217 4000

Comment by shahid — 27 March 2008 #

Reply
Welcome to the club…we unfortunately purchased from Damac at Lake terrace in 2002.When we found out it was nothing like the plan and was likely to be 2 years late we complained to iddock and were ignored by Sajwani ..we were lucky to get pour money back…no interest ..no compensation for holding our payments for over 2.5 years

Comment by Derek Dubai — 27 March 2008 #

Reply
Please post us your experience. We are also victims of this Dubai property market. In our case we are in conflicts with Nakheel, DMCCA and Al Fajer, all companies owned by the Maktoum Family. There is no different in the behavior like you know from Damac. So it seems to be common what they are doing.
Jumeirah Lake Towers (many projects cancelled), Jumeirah Palm, Jumeirah Islands, Marina, International City and so on….. if I count all this projects within this areas together there are more than 10000 victims like us.

And who is always the Master Developer???? Nakheel ( 100% ownend by the Goverment !!!!!!!!)

We have already written to RERA… but simply no answer, even not to our lawyer.

As more as we can collect and publish of experiences from the victims who believed in them and who loved to be in Dubai, we can show the international public whats really going on in this highly reputed Dubai property market. Please help to set up a strong community.

Thank you

Comment by sheikha — 28 March 2008 #

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You’d better know something. Mr. RADDISH is the planner. He is very strategist and cunning. I have some news from an anonymous source that they have prepared letters to those who accepted their offers and those who didnt reply before their deadline, requesting their banking details to transfer their sum on the basis of %6+ per annum.
They are surely treating differently with groups.
The more wisely you behave, the better result you get. The next offer to the more provident ones would be %20 per annum and if you do not accept it, they will finally offer you %50 p/a but take note that they are refunding it on your %25 basic instls regardless of market price of PJA or WF projects which are now starting from AED 3000 p/sqf. Therefore I emphatically recommend you to insist on the hand-over of the project. Then, if DAMAC intends to resell it at those high-above-market prices, they will keep you in the list of the owners with applying some new conditions which wouldnt be that harsh. This is their policy: they convict you to death, to make you happy with life-imprisonment. Mr.SAWINGI has a very stubborn charactor and you will certainly need to get HH.Sheikh Mohamad involved to put this man down.
Regards

Comment by chriscatho — 4 April 2008 #

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Not the first disaster for investors from UK

Light House Affair Dubai Marina 2006

http://property.timesonline.co.uk/tol/life_and_style/property/article720700.ece

The solution End 2007:

“…spoke to an investor who told me a deal has been signed up tks to the Rulers Office intervening. Amlak will take over the project. A building double the height will be built. Original buyers get bottom half at their original purchase price and top half is sold at a profit by developer to subsidise their losses on the bottom half. At the end of the day the project at least breaks even and Dubai’s reputation as a safe place to invest sort of remains intact until someone similar slips up. SIMPLE. Any votes for which developer will be next to create problems?

http://www.skyscrapercity.com/showthread.php?t=128359&page=29

Comment by TT — 6 April 2008 #

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Published 7days February 2007
http://www.7days.ae/showstory.php?id=44022

Why so many delays with my new apartment?

In May 2006, I, as many others in Dubai, were attracted to the much advertised offer of buying our own flat for less than we are currently renting.
It all looked fantastic as we were told the flats were scheduled for occupancy by the end of August 2006, my rental contract was due to expire in December so I was assured that the flats would be well and truly ready before then. I thought it pretty normal for Dubai when I was told that it would actually be at the end of October.
However, as the months were passing by, my annual rent became due and guess what; the flats are now promised for the end of December. I managed to extend my rent for one month, again trusting what Tamweel were quoting.( I am obviously too naive as they then quoted the 31st January and again I believed them).
Well guess what, today they say the end of February. I called a site agent from Nakheel who say’s it’s more likely to be another three months.. Tamweel are not commenting, I want to cancel so that I can use my deposit towards my rent to avoid eviction but Tamweel are not willing to help.. Does anyone know what’s going on? Surely I am not the only one taken in by this deal.
Homeless and Helpless
Dubai

Comment:

Posted by Joanna Henry
Dear Homeless and Helpless, I really sympathise with you so much. Last year I made the catastropic mistake of buying an apartment in Jumeriah Lake Towers from so-called reputable real estate company Vakson Freehold Properties. I narrowed my choice down to three different developments, but selected Vakson’s JLT offer because I was told it would be completed at the end of this year. Supposedly construction had started. The sales lady told me all this, and I believed her. When it came time to pay my second installment I checked on the progress of the apartment and was told that it was now 1 year delayed. I was so angry. My apartment was supposed to be an investment. Now my money was effectively dead money because of the 1 year delay. I have since discovered that I was lied to just to get the sale. I tried to talk to Vakson about it, but they were very evasive and did not reply to me for weeks. I felt I would lose my deposit (my only money in the world), because of this horrible situation. Vakson gave me the option to cancel but lose 5 per cent of my money which is too much in my book, considering I had been lied to. The whole situation made me physically sick with worry. Eventually after a lot of hard work and chasing contacts I managed to sell my apartment on a zero premium, effectively losing alot of money because I had by that stage left Dubai and the exchange rates into my currency against the dirham were awful. The whole experience has left me angry, cyncial and bitterly resentful. I wonder if 7 days will print this, but if Vakson want to reply then they should. They are liars. Their sales people are liars. They lied to get a sale and I nearly lost my money. I was a fool for ever considering buying in Dubai. I sincerely hope that Nakheel will offer you 100% of your money back. These companies make me sick. They would never get away with it in another country, but in Dubai there are no rules, and no consumer protection. I feel for you most deeply. I think you should shout about this from the rooftops. Because of their stupidity in badly managing the project and not telling you the truth, you are the one to suffer. I urge all people considering buying in Dubai off-plan to think again. Look at what has happened with JBR. I wish you the best, and hope to god you get this sorted out. Please keep us all informed. Joanna

Comment by Richard — 9 April 2008 #

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